An emergency or disaster is no time to discover that a critical communications network has gone down. That’s why the Ark-Tex Council of Governments added resiliency to its regional 911 network with a broadband satellite solution. ATCOG oversees the 911 system in nine counties across northeast Texas and one in southwest Arkansas. The region’s 12 public safety answering points are served by T1 lines. ATCOG worked with Hughes and AT&T to create a site-to-site satellite backup network that provides an alternate communication path should primary terrestrial or cellular network outages occur.
The National 911 Program gave an update on FCC and public-safety answering point initiatives including location accuracy, 9-1-1 call routing, nationwide text-to-9-1-1 deployments, emergency alerting and 9-1-1 fee diversions during a state of 9-1-1 meeting.