911 Dispatchers Use New Technologies to Quickly Locate Cellphone Callers

The key to successful 911 call location for local agencies is the incorporation of several new technologies including phones with better GPS locating capabilities and the 911 center’s adoption of CAD systems synced with Google Maps. “Here in New Hanover County we don’t have too much difficulty in locating someone,” said 911 dispatch trainer Matt Langley.

911 Dispatchers Use New Technologies to Quickly Locate Cellphone Callers