Emergency Apps Fail Real-World User-Centered Design Test  

When first responders are overwhelmed by an emergency and people are panicked and desperate, it is increasingly vital that victims can get information they need via their smartphones. Now that MAPFEAT can show what people really want to know in a mass emergency, the researchers hope public information apps can be updated to address the needs of a panicked population by providing useful information.

Emergency apps fail real-world user-centered design test

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